Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 208-344-6700 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Idaho's #1 Source For new and open box appliances

Boise Location

Boise Location

Twin Falls Location

Twin Falls Location

Nampa Location

Nampa Location

Our Story

Express Appliance has been around for over 20 years!

Our Story: What was once a one-man service company, has continually grown into the company it is today. Its owners, Jon & Laurel, worked many long days to build the business to live up to its “Express” name.

Pre-Appliance Repair

It all began back in the ’80s. Jon’s father owned an appliance repair company. As a teenager, Jon spent many hours assisting the family business and learning the trade from his father. After marrying Laurel, they lived in Utah for a few years and ran General Appliance Repair.

Once they returned to the Boise area, they started Express Appliance. Over the years, in addition to doing service, Jon spent many spare-time hours fixing and selling used appliances, often out of his garage, a small storage unit, or a little warehouse. Laurel also helped, cleaning them up to make them look new again for the new homes they would go to.

As their small business grew, Jon did the service work and eventually took his own calls. Laurel managed the business accounts, all while working as a CNA and raising their three sons.

Our Focus on Customer Service

Jon’s goal was to be able to get to a customer’s home as quickly as possible, providing same-day service where possible. We understand how stressful it can be when a major appliance is not working!

Steady Growth

As the valley grew, so did our company. In 2010, we expanded from service to sell parts and used appliances as well. Our first storefront was in Nampa, and a few months later, we took over All Brand in Boise. A few years later, a family friend Darin joined our team and assisted in helping us expand to our Twin Falls location. With the growth of the Boise area, we could hardly keep up with the supply and demand of rebuilding appliances.

So we expanded our company and updated our name to Express Appliance Outlet. We now offer new and like-new scratch and dent appliances, in addition to our used appliances and parts, and continue to offer service. Our goal continues to serve our community. Most of our products are sold right from our showroom. We offer affordable options for appliances and usually get them delivered to you within 48 hours or less. We only sell what we have in stock.

Whether you are a Do-it-Yourselfer who needs parts, in need of a service technician or whether it’s time for a replacement or upgrade, we can’t wait to help you.

Meet Our Owners

Express Appliance Owners