Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 208-344-6700 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Idaho's #1 Source For new and open box appliances

3.6 | 184 Reviews

28 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

LG LFXS28596S

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • InstaView™ Door-in-Door®
  • ThinQ® Technology

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 68.375"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.5 (cu. ft.)
  • Fresh Food Capacity: 18.2 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Measure Twice, Order Once

Complete this guide to help ensure a successful delivery and installation.


Raid the Fridge without Losing Your Cool

Combining innovation and distinctive design, the InstaView™ Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Stylish Design You Can't Wait to Get Your Hands On

Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG ThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Reach Favorites Fast and Fit More

Offering quick and easy access to favorite foods, the popular Door-in-Door® design gets even better with adjustable bins that smoothly glide up and down to fit snacks and drinks of all sizes.

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • InstaView™ Door-in-Door®
  • ThinQ® Technology
  • Slim SpacePlus® Ice System
  • ColdSaver™ Panel
FREEZER
Divider Yes
Auto Open Drawer™ (Freezer) Yes
Drawers 2-Tier Organization
Freezer Light LED Lighting
Door Type Pull Drawer
DuraBase™ Solid Drawer Base Yes
Handle SmartPull™ Handle
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors Matte Black Stainless Steel, Black Stainless Steel, Stainless Steel
Back Flush & Metal cover over mechanical parts
Contour Door Yes
Hidden Hinges Yes
Surface Smooth
Blowing Agent Cyclopentane - Low Global Warming Potential, and Zero Ozone Depletion Potential Blowing Agent
DIMENSIONS/CLEARANCES/WEIGHT
Width 35 3/4"
Depth with Handles 36 1/4"
Door Edge Clearance with Handle 4 1/2"
Weight (Unit/Carton) 323 lbs. / 348 lbs.
Depth (Total with Door Open) 48 5/8"
Height to Top of Case 68 3/8"
Width (Door Open 90 with Handle) 44 1/4"
Depth without Handles 33 3/4"
Carton Dimensions (WxHxD) 38" x 73" x 39"
Installation Clearance Sides 1/8
Depth without Door 29 7/8"
Height to Top of Door Hinge 69 3/4"
Width (Door Open 90 without Handle) 39 1/4"
Door Edge Clearance without Handle 1 1/3"
CAPACITY
Freezer 9.30
Total 27.5
Refrigerator 18.20
CONVENIENCE
Door Alarm Yes
Auto Closing Door Hinge Yes
Display Type Membrane / White LED
Temperature Controls Electronic/Digital
LoDecibel™ Quiet Operation Yes
Child Lock Yes
WARRANTY
Parts & Labor 1 Year
Linear Compressor (Parts Only) 6-10 Years
UPC 048231794824
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
REFRIGERATOR
Refrigerator Light Ceiling LED
No. of Shelves 4 Split(3 Fixed+1Folding)
Crisper Bins 2 Humidity Crispers
No. of Door Bins 7 Total (Including Door-in-Door®)
InstaView™ Door-in-Door® Yes
Glide N' Serve™ Drawer Yes
Shelf Construction Spill Protector™ Tempered Glass
Folding Shelf 1
Door Bin Construction 1 Piece (Clear)
Cantilevered Shelves Hybrid Cantilevered
SUMMARY
wi-fi Enabled Yes
Door Type French 3-Door
ENERGY STAR® Qualified Yes
Total Capacity 27.5
Ice & Water Dispenser Yes
Standard Depth Yes
InstaView™ Door-in-Door® Yes
SmartDiagnosis™ Yes
ThinQ® Yes
WATER & ICE SYSTEM
Ice & Water Dispenser Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Daily Ice Production (lbs) 6.0 lbs
IcePlus™ Production (lbs) 6.5 lbs.
Ice Storage Capacity (lbs) 2.5 + 4.0 lbs
Dual Ice Yes
Dispenser Light Yes
Water Filter LT1000P
Ice System Slim SpacePlus®
COOLING
Multi-Air Flow Yes
Temperature Sensors 6
Evaporator Yes
Smart Cooling® System Yes
Linear Compressor Yes
Fresh Air Filter Yes
Refrigerant R600a: Low Global Warming Potential, Zero Ozone Depletion Potential and More Energy Efficient Refrigerant than R134a
RATINGS
Energy Consumption 724
THINQ® SMART FEATURES
Smart Grid Ready Yes
SmartDiagnosis™ Yes
Works with Google Assistant and Amazon Alexa
Wi-Fi Yes
Voice Activation Yes
ThinQ® Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 68.375"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.5 (cu. ft.)
  • Fresh Food Capacity: 18.2 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05961236/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05961236/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05961236/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05961236/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05961236/gallery/medium01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05961236/gallery/medium01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG LFXS28596S Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Raid the Fridge without Losing Your Cool","description":"Combining innovation and distinctive design, the InstaView™ Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/05_instaview_door-in-door-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/05_instaview_door-in-door-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/05_instaview_door-in-door-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/05_instaview_door-in-door-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/05_instaview_door-in-door-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/05_instaview_door-in-door-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Raid the Fridge without Losing Your Cool","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Store More.","description":"Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family\u2019s favorite foods and keeps them conveniently organized and within reach.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/lfxs28596s_store_more_d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/lfxs28596s_store_more_d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/lfxs28596s_store_more_d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/lfxs28596s_store_more_d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/lfxs28596s_store_more_d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/lfxs28596s_store_more_d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Store More.","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Stylish Design You Can\u2019t Wait to Get Your Hands On","description":"Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can\u2019t wait to show off is the kitchen that handles real-life in style.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/feature-07-stylish-design-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":602},{"src":"/www.lg.com/us/images/rf/features/feature-07-stylish-design-d.jpg.w960.jpg","profile":"W960","width":960,"height":361},{"src":"/www.lg.com/us/images/rf/features/feature-07-stylish-design-d.jpg.w480.jpg","profile":"W480","width":480,"height":180},{"src":"/www.lg.com/us/images/rf/features/feature-07-stylish-design-d.jpg.w240.jpg","profile":"W240","width":240,"height":90}],"src":{"src":"/www.lg.com/us/images/rf/features/feature-07-stylish-design-d.jpg","width":1600,"height":602},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/feature-07-stylish-design-d.jpg.web.jpg","width":1600,"height":602},"assetWrapper":"tour","alt":"Stylish Design You Can\u2019t Wait to Get Your Hands On","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Think you\u2019ll run out of ice? Think Again.","description":"From making extra ice for tonight\u2019s dinner party to getting smartphone notifications when the door is left open, use the LG ThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.","media":{"sources":[{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Think you\u2019ll run out of ice? Think Again.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

61% of reviewers recommend this product.

3 Stars

Great features but low quality

JuanPablo1976 7/9/2024

I was very happy until last month when the compressor of my fridge just stop working after a bit more than 2 years. hopefully the compressor was still in warranty but it took a long time to get it fixed so I had to contact another repair services to do the job.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Love the fridge beware of the compressor

Karl123 7/6/2024

We have this refrigerator for 5 1/2 years now and the compressor just broke. An LG repair man gave us a new compressor which was covered however labor was not. He told us the old compressor had a manufacturers defect and the new one should last forever. If this is true I feel I shouldnt have had to pay for the labor. I love the fridge. It has a lot of room love the 2 ice makers and its a nice to look at. I hope hes right and it lasts a long time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love extra glass door

DD26 7/4/2024

I have had this refrigerator for almost 2 years now and we really like it. I didnt think we would have much use for the extra glass door that opens separately but we keep our jug of water and the basic condiments in it and it is nice not having to open the whole fridge to get these items several times a day. Plus my husband loves knocking on the glass to make the light come on Only issue was a door gasket tore recently and they sent someone out to replace it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

Manuel Martinez 7/3/2024

I bought it 6 years ago small repair by Lg tech is working perfect great products
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Irresistible refrigerator features

TETE62 6/26/2024

I bought my refrigerator 6 years ago I love everything about it. The size is perfect. Its Beautiful inside and out It totally compliments and makes my kitchen complete. LG products have never let me down My refrigerator is the envy of my whole family
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Nice

Yug patel 6/16/2024

I am happy to purchase the product and I recommend that to everyone
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Yonk

Chema12 6/14/2024

I bought this refrigerator in April 2021 and it started having problems in August 2022. I called LG for the warranty and they never validated the warranty for the compressor.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

LG really stands behind their products

Kimn N 5/21/2024

Best service appointment ever. Service representative was on time spend time listening what was going on made several tests and told us what needed to be done. Since LG had such a wonderful warranty he started to repair the refrigerator. Thanks LG for hiring such a high integrity service technician
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the Fridge

BenCman 5/18/2024

Weve had the refrigerator for about four years now. We had the compressor go out last month. Fortunately it was still under warranty and the service provided was fairly quick and efficient. Thanks for standing behind your product
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great Customer Service

Walt O 5/17/2024

LG went above and beyond by hiring a third party to fix my fridge and I couldnt be happier with the outcome. Their proactive approach to resolving the issue showcases their commitment to customer satisfaction and quality service. I appreciate their dedication to ensuring that their products function flawlessly and I highly recommend LG to anyone in need of reliable appliances. Only negative was my fan going bad after only 2 years of use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Bjewell 5/14/2024

Only owned for 5 years and it quit working. There is a leak somewhere in the system. I paid a lot of money for this fridge and I really thought Id get more use out of it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great refrigerator.

KevinOK 5/13/2024

This refrigerator size and layout is second to none. I like the ability to connect remotely to it for diagnostics. The compressor died after warranty had expired. LG response to fix it was tremendous. It wasnt free but it was done in a timely manner and the field technician was spot on.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Do not buy this

SarahI 5/9/2024

Do not buy this. I know now that these refrigerators are known for compressor issues which is why the company has a 10 year warranty for them. However that warranty does not cover the labor to fix the compressor and trying to get the company to actually honor the warranty is next to impossible. The service is absolutely terrible and will require multiple calls spanning weeks to actually get a compressor ordered. Hopefully you can find a good service company to help you through the mess because LG does not. Which is why so many companies wont even service LG anymore.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

features quiet operation quality temperature mgt

JRNV 5/2/2024

We have had this fridge for almost 2 years. It is the best fridge we have ever owned. It is our second LG fridge. The first one we bought several years ago for our vacation home and it is superb as well. Some time back we ate hamburger that we had vacuum packed and stored in the freezer section for 5 years and it was still red and tasted great off the BBQ. Every thing I see online does not recommend easting food in the freezer 5 yrs old but frozen is frozen and deep freeze is really frozen so we defrosted it. It looked good and had no smell so we cooked it up and it was great. that said your results may vary so I am not advising eating 5 yr old frozen food. Also We keep the freezer section well below zero and the refrigerated section between 35-39. Some time ago I saw a commercial restaurant notice to employees to keep hot food above 140 degrees and cold food below 40 degrees and we have been using that guide in our kitchen at home with good success plus keeping the freezer well below zero. Our food keeps a very long time as a result.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Life is Good

Richardf 3/28/2024

Great refrigerator. Works well and also the price at Costco very good
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Great until it doesnt work

Sllass 3/22/2024

We loved this refrigerator until about 3 weeks ago Stopped making ice freezer not cooling below 28 degrees refrigerator only cooling to 48. So a less than 5 year old refrigerator now needs a new compressor evaporator and refrigerant. And evaporator on back order. So without a refrigerator for weeks is not acceptable. Once its fixed and working again Im sure we will be back to liking it again. Very unhappy that it is taking so long
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Broke in less than 11 months

aroeder 3/19/2024

My refrigerator broke in 11 months. The entire fan assembly needed to be replaced. It took over 7 days for LG to complete the repair. We were without our refrigerator that entire time. Our food was wasted and LG refused to reimburse for food spoilage as that is not covered under their manufacture warranty. I was given different information each time I called. The entire experience was poor from beginning to end. I will never purchase an LG appliance again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG Lied to Costco and Me

k4smith 3/16/2024

The cooling unit went out on our LG Instaview refrigerator. I called Costco to inquire about a warranty since its only 2 years old. Costco offered to contact you LG on my behalf to see if they could help me to find a certified repairman. There was no repairman in the area. LG verbalized to both Costco and me that they would issue a refund because it was unusual for the cooling unit to stop working on such a new refrigerator and that there was no one available to fix it. This was in November 2023. My husband and I placed at least 4 more calls to Costco/LG after ongoing failure of LG to followup with us after being assured of the approval of us receiving a refund. When we built our home in 2020 we purchased ALL LG products for our home through Costco and have loved them all including the refrigerator that has failed. I never expected to be lied to on multiple occasions by LG over a refund. Its March 16 2024. Ive given up on hearing from LG. I still do not have a refrigerator and I cannot afford one at this time because my husband was laid off from his job of 15 years. Costco has asked me to keep them informed of this situation. They want to be sure that the products they sell also have companies that stand behind their products.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

great feature

JMS07 3/12/2024

love the service it would have been five if the first work order number worked but unfortunately i have to call back and get another work number that pushed another 3days but i cant complain its worth the wait they came and fixed it in less than an hour
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Broke after 5 years

LindaT05 3/12/2024

Terrible refrigerator Ive had it for slightly over 5 years max and the compressor broke. I have never had a refrigerator that just broke before. The only reason why I purchased this to replace my other one of 18 years was because I wanted a more modern looking refrigerator and put my other one in the garage still works great. I will never purchase an LG refrigerator again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Happy but..

NY Rangers fan 3/11/2024

Im very happy with my refrigerator. However after owning this fridge for a little over a year it started to make horrible screeching noises. When I called LG they told me it was the compressor fan. Im wondering why this part broke in a refrigerator that is less than 18 months old. LG did cover the part and service call Also the top shelf basket in the instaview door. that is completely useless. If you can even get something in there youll never be able to take it out.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dont buy

Shany tel 3/9/2024

Dont buy. Kept having maintenance issues. And needed to constantly be repaired until it couldnt be fixed anymore.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Great until it breaka

JuanBrokenFridge 3/6/2024

I bought this 3 years ago and it stopped working almost exactly 3 years to the sare. I called customer service and 3 weeks later I still have a broken refrigerator. Up until it broke I was pretty happy with our purchase but the fact it broke so quickly and the customer service experience makes me want to give this a 0 star.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Dont buy

Shany tel 3/4/2024

It started out being a great refrigerator but after a year I had to call maintenance service twice. And the last maintenance service would take to long to repair. I had to request for a refund.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good product until you go to change the water filt

deca01 2/24/2024

Good product except for water filter. I followed the LG manual explicitly however once removed the new filter will not go in. Evidently the internal valve moves resulting in filter not being able to be inserted. LG is well aware of the problem. When I called LG customer service they almost immediately referred me to a YouTube to fix the problem with a screwdriver. It took me 45 minutes and some luck to fix. LG should reach-out to all affected customers and offer a permanent fix.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Not worth a dime

Nothappening 2/17/2024

Woke up to a thawed freezer and hot refrigerator the day after grocery shopping Compressor went after 4 years. Do not recommend this or any other product from this brand.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Beautiful but not great quality

Twarad 2/16/2024

Its a beautiful fridge but I only had it a year and a half when the freezer fan motor went out. Thank God I purchased this fridge from Costco as they have a 2 year warranty. They sent LG out and they were able to replace the motor.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Compressor failed after only 2.5 years

babmay11 2/15/2024

Bought this product 2.5 years ago and the compressor just failed. It is a very top line expensive LG and the compressor just failed after such a short time. They did replace it but I had to go through an extended warranty company to find out since the overall warranty was only 2 years.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Fridge Compressor Failed in 3 Years

Mubeen Ahmed 2/4/2024

The fridge worked great except for the ice and water. The water is never cold and ice cubes are always clogged up. Also the fridge compressor failed after 3 years. It was covered in the warranty but was a big hassle right before the holidays
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Leaking ice/water

JK89 2/1/2024

I would not recommend this refrigerator. The ice would melt and Leak by the water/ice dispenser. Technician came out two times and could not figure out the issue is and he gave up. Now I have an ice machine that does not function and leaks melting ice in the dispenser.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great looking and spacious

Carter and Liam 1/30/2024

I have this fridge about 2 years now. 2 weeks ago fridge stopped completely and unfortunately we had to trash all our frozen food. I contacted customer service on their app. Its a very slow app and they need to work on it. Anyhow after 8 days Seyyed specialist showed up and fixed our fridge. Seyyed was super professional and took his time. He found out it was processor which happens time to time. Overall My wife Our Kids and I love the fridge.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great with one exception

deca01 1/24/2024

Overall good refrigerator and freezer. However there is a design defect regarding the water filter. Even if you follow the filter removal instructions the middle adapter turns and will not allow installation of the new filter. LG is aware of the issue and refers you to YouTube to watch a video using a screwdriver to turn the middle adapter. Spent over an hour to accomplish this task. Suspect that I will have same issue next time. LG should contact all owners and offer a fix for this problem instead of constantly pushing customers to buy their $50 filters
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Great features

Xtin_pasion 1/22/2024

I bought this about 7 months ago. It works good except that after 5 months of using the refrigerator it had this loud sound coming from the fan. I had a technician came out and fixed the fan. After he fixed it its working good now.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

We dont regret our purchase

Jash81 1/18/2024

As far as Organization we are happy with our refrigerator. We also like how it is quite. After two years of owning it the compressor went bad. We had it fixed via warranty repair and its up and running. We are hoping that we wont run into any more compressor issues.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Bad Tasting and Smelling Ice after Melting.

Sue Gee 1/17/2024

Terrible customer service. Only repeats what is written/scripted. Will not work with me on getting issue resolved. Will not send an LG representative to look at the issue. Ice taste and smells terrible after melting. I think its the plastic in the refrigerator smell that absorbs into the ice. Water is taster fine we do not have well water no home filter changee out back of frig line change out both filters. Ice was fine from last refrigerator. LG REFRIGERATOR MODEL: LFXS28596S ser number 302KRWZLN721
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Awesome sinply AWESOME

Elliot357 1/14/2024

Repaired FREE under warranty. So HAPPY after 4 years. Will ALWAYS BUY LC products.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Poor value

guid 1/8/2024

The most significant issue I encountered was with the ice maker which unfortunately ceased functioning just after the fridge hit its one-year mark. This was quite disappointing considering that a major appliance like a fridge is expected to perform flawlessly for much longer. Thankfully I made the purchase through Costco which offers an additional years warranty a benefit I wasnt fully aware of until I needed it. The engineer fixed the ice maker professionally for free. I bought the fridge with a great promotion from Costco. I cant recall the detail but it was like market price then - $1100. However only after 1.5 year the price dropped another $500.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Has Done the Job So Far

MarcG1110 1/7/2024

The product works thus far. Only problem Ive experienced is the machine has to be on a perfectly leveled surface otherwise the internal motor fan will rub against the refrigerator sidewall creating an obfensively loud vibrating noise. It appears LG expects all surfaces to be perfectly flat where it is slab or peer and beam foundation which is not the case in reality. A better design would be to have all internal components bolted into one place so they cannot lean in a particular direction thereby eliminating this possibility.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not Reliable

Unreliable LG 12/28/2023

Had an issue with the fans and they had to be replaced. Also the freezer drawer had to be replaced at our cost. Compressor went out one month after warranty expired. Had to purchase a new refrigerator. I did not buy LG again. Too many problems.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

DO NOT BUY GLASS DOOR SMART REFRIGERATOR

Unhappymom44 12/16/2023

Refrigerator has been plugged in less than 45 days and its had a malfunction that it thinks the doors are still open. Its been chiming for a month now and since we have the glass door all you see is bright light all night long Asked to return and they wouldnt accept it- ask to exchange for a different model and still my request is denied. Im so upset and all they offer is to try to repair it- a technician has come out twice already with no results. I am definitely disappointed in LG
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best ever refrigerator

John XV 12/16/2023

The appearance of this refrigerator is outstanding. Love the beverages door tap door light fold away shelf inside the refrigerator for tall or balky items and the door ice unit is amazing. Best refrigerator I have ever had and I have been around for a lot of years
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Fan motor

ByeByeLG80 12/15/2023

I bought my fridge about two years ago. However the fan motor broken down already and I had to pay out of my pocket to have it replaced as it was out of warranty . I thought lg was a reliable company but I guess not . Horrible guest service experience and I wont shop at lg again .
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible product and brand

Geno Best 12/14/2023

Bought this refrigerator about 3 years ago. As soon as it came out of warranty it started to spew water from the water dispenser. Turns out it needs a new motherboard. I have had people come out to fix but they never come back. Seems as if no one can get the motherboard. One repair man said he could get but would cost over $600. I have lost faith in LG. Doubtful that I will ever buy this brand again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Looks good works good and good pricing

John XV 12/11/2023

Love this refrigerator. Has great features and was at an exceptional price. Also has an outstanding appearance
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

not a trustable fridge

amir M 12/9/2023

the compressor went out right after 5 years and it did not cover the warranty and i have to buy new one
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

LG refrigerator

DeGreat 12/8/2023

LG appliances are pretty good and reliable. I have been using LG products for my washing machine dryer and refrigerator NOT TVs. Not very happy with support and LG ThinQ software. Software did not connect my refrigerator.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice but Icemaker has problems

cecl 12/7/2023

The door icemaker has stopped working twice. Both times we have had to wait a long time for parts to arrive. For perhaps 1/3 of the time weve owned it the icemaker has not worked. It is under warranty so has not cost us money so far. Other than the icemaker it has been great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Double door frige

Eddie Bermudez 12/3/2023

Id bought this appliance over 3 years ago and the compressor went out suddenly. I immediately contacted LG and after doing some troubleshooting via chat the tech scheduled a technician to come to the house. The fridge was back and working properly within 45 minutes. Awesome service. Thank you.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Disappointed

Kat73 12/2/2023

1.5 years old. Refrigerator wont cool below 42 which is not food safe. My food molds quickly. I didnt realize as door says its 34 but it is not LG service call is $549 just to come check it out. Very disappointing
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dont waste your money on LG

Jerry4508 11/28/2023

We had this refrigerator 5 years and 1 month. It quit cooling immediately after the compressor and seal warranty expired. Had to purchase a new refrigerator and it was not an LG. This unit had two freezer drawers replaced and the fans replaced during our ownership. It turned out to be a costly investment. We also purchased an LG gas range and dishwasher at the same time as the refrigerator. Already had to replace the dishwasher and the knobs for one of the burners on the range goes past the stop position. LG customer service is no help. They just give you the phone number for local repair service to have it repaired at your own expense.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value